Terms & Conditions


The “Customer” refers to the person/company purchasing the Goods. The “Goods” refer to the items supplied by Klasse to the Customer under the contract between them. Any Goods ordered are taken on the understanding that the Customer has committed themselves fully and is subject to Klasse’s terms and conditions.

  1. Prices
    1. Prices quoted are exclusive of vat or any other taxes.
    2. Klasse reserve the right to alter prices without prior notification and shall not be bound by any price quoted that is not in writing.
    3. Written quotations remain valid for four weeks.
    4. If, between the date of order and the date of delivery, there are any unforeseen price increases in the cost of material, labour, transport, overhead expenses, or any other costs, then Klasse shall be entitled to increase the price of any Goods.
  2. Variations and Cancellation
    1. Variations of quantity and size up to 5% shall not entitle the Customer to reject the Goods.
    2. Neither party shall be bound by any variation, waiver of, or addition to these terms and conditions, except as agreed by both parties in writing and signed on their behalf (which in the case of Klasse shall be signed by a director).
    3. No order which has been accepted by the Klasse may be cancelled by the Customer except with the agreement in writing by Klasse.
  3. Description and sample
    1. The contract is not a contract for the sale of Goods by description and all drawings, descriptive matter, specifications, and advertising howsoever issued by Klasse are issued for the sole purpose of giving an approximate description of the They shall not form part of the contract.
    2. Any sample of the Goods is exhibited and inspected solely to enable the Customer to judge for itself the quality of the bulk and not to constitute a sale by sample.
  4. Payment
    1. Payment must be made with placement of order, except when credit facilities have been Klasse’s standard terms of credit are strictly 30 days from end of month of invoice.
    2. Klasse reserves the right to withdraw credit facilities at any time without notification.
    3. Klasse reserves the right to charge interest of 2% above the bank of England base rate, charged daily from invoice due date until paid.
  5. Delivery and Risk
    1. The Goods will be delivered to the Customer’s premises (or elsewhere as agreed by the Klasse in writing) and Klasse shall arrange carriage of the Goods to such place of Risk in the Goods will pass to the Customer when the Goods leave the Klasse premises or, if the Customer wrongfully fails to take delivery at the time Klasse has rendered delivery. Unless specified as part of the Contract Klasse reserves the right to determine the method of transportation and carriage charges levied for delivery and do not guarantee the use of a dedicated vehicle.
    2. If Klasse agrees in writing the Goods may be collected by the Customer, Klasse making the Goods available to the Customer or any agent of the Customer at Klasse’s premises and in such case risk in the Goods will pass on removal of the Goods from Klasse’s premises.
    3. While Klasse will make every effort to give delivery at the required date and time, this date and time is not guaranteed or deemed by the essence of the contract.
    4. The signature of any employee/person accepting delivery at the specified address shall be acceptable as proof of receipt of Goods.
    5. Should the Goods be refused or unaccepted, the Customer shall be liable for any additional costs including carriage, storage, losses, and damages etc.
    6. Klasse reserves the right to despatch alternative Goods that may not be exact to those that are specified.
    7. Klasse reserves the right to amend or change material specification and formulation without prior notification.
    8. If the Buyer fails to take delivery of the Goods (or any part of them) on the date the Goods are delivered for whatever reason (including but not limited to inadequate access or an inappropriate area to receive the Goods) or to provide any instruction, document, licences or authorisation required to enable the Goods to be delivered on the delivery date the Seller shall be entitled to (without prejudice to its other rights) upon giving written notice to the Buyer to levy a charge for the non delivery; and/or
    9. To store (or arrange for storage) of the Goods and upon each written notice delivery will be deemed to have taken place, risk in the Goods will pass to the Buyer and the Buyer will pay to the Seller on demand all costs and expenses (including but not limited to storage and insurance changes) arising from the failure of the Buyer to take delivery and any additional costs and expenses of whatsoever nature incurred by the Seller in rearranging and making delivery of the Goods; or
    10. To sell the Goods at the best price readily obtainable and (after deducting reasonable storage and selling expenses) charge the Buyer for any shortfall for the price under the contract.
  6. Loss/Damage/Returns
    1. The Customer is deemed to have thoroughly inspected the Goods upon delivery. The Customer is required to sign a delivery note confirming that has been made. By signing a delivery note the Customer confirms that the Goods have been thoroughly inspected, meet the satisfaction of the Customer and that all Goods referred to in a delivery note have been delivered.
    2. Any claim that any Goods have been delivered in a damaged stated (where the damage is obvious from physical inspection of the Goods at the date of delivery) must be marked by the Customer on a delivery note at the time of delivery of the Goods and be notified by the Customer verbally to Klasse within 24 hours of delivery of the Goods.
    3. Klasse shall not be held liable for any consequential or force majeure loss or damage of any kind, however caused.
    4. Any claims made by the Customer should be made in writing within 7 days of the delivery date.
    5. Return of Goods must be subject to a written agreement between Klasse and the Goods must be unharmed, unused and in a resalable condition.
    6. Bespoke or special items, which are not standard stock products, are non-returnable.
    7. During manufacture these Goods are subject to a +/- tolerance of 5%.
    8. Following an agreement between Klasse and the Customer, any Goods returned shall be subject to a 7% restocking charge.
  7. Retention of Title
    1. Legal and equitable title to the Goods shall remain vested in Klasse and shall not pass to the Customer until all and any sums payable by the Customer to the Klasse under the contract have been paid by the Customer and received in full by the Klasse in cash or as cleared bank funds.
    2. Should the Goods become constituents of, or converted into other Goods then such other Goods shall become the property of Klasse until paid for in full.
    3. Until title to the Goods passes to the Customer, the Goods shall not be allowed to be annexed to the land without the express permission of Klasse.
    4. Following dispute, Klasse retains the right to require delivery of the Goods from the Customer to Klasse. Failure of delivery permits Klasse to enter the premises of the Customer and repossess the Goods.
  8. Warranty
    1. The Customer is responsible for determining whether any product sold through Klasse is fit for a particular purpose and suitable for users’ methods of application.
    2. All statements, verbal and written, including technical information and recommendations are not guaranteed by Klasse but are merely based on what we believe to be reliable.
    3. Neither Klasse nor the manufacturer shall be held responsible or liable for any injury, damage, or loss, consequential or direct, arising out of the use or the inability to use the product.
    4. Klasse makes no warranties, express or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
    5. The Customer is responsible for determining whether any product sold through Klasse is fit for a particular purpose and suitable for users’ methods of application.
  9. Termination of Supply
    1. Klasse may (without prejudice to its other rights) in its absolute discretion suspend or terminate the supply of any Goods if the Customer breaches the terms and conditions of the contract or becomes insolvent within the meaning of the insolvency act 1986 as amended by the enterprise act 2002 or any amendment thereto or if a trustee in bankruptcy, receiver, liquidator, administrator or administrative receiver is appointed over all or any of its assets or it enters into a voluntary arrangement with its creditors or if Klasse reasonably believes that any of the said events may occur.
  10. Law
    1. Proper law of the contract shall be English law and the Customer submits to the jurisdiction of the English courts of law upon purchase.